Plastic cards

Mastercard Prepaid Cards

1. Ensure your card is activated before use.
2. Once your card is activated and you are logged in, make sure you add a PIN to your card. You may require the PIN for an instore transaction.
3. For security reasons, your first instore purchase will require you to insert your card into the terminal rather than tap it. You will be able to use the contactless feature of tap and pay, if the terminal accepts it, for all subsequent transactions.
4. When you are using your card to make a purchase, select CREDIT and enter your 4-digit PIN if a PIN is requested.
5. You may also be asked for your CVV number which is the 3-digit number of the back of your plastic card.

FAREPAY CARDs

1. Ensure your card is activated before use.
2. Once your card is activated and you are logged in, make sure you add a PIN to your card.
3. When you are using your card to make a purchase, select CREDIT and enter your 4-digit PIN if it is requested.
4. You may also be asked for your CVV number when using for online purchases, which is the 3-digit number of the back of your plastic card.
5. You can also utilise the card’s contactless feature of tap and pay, if the terminal accepts it, for all subsequent transactions.

eftpos Prepaid Cards

1. Ensure your eftpos card is activated before use.
2. Swipe your card at the terminal, select SAVINGS and then enter your 4-digit PIN when a PIN is requested.

Emailed Cards

Mastercard Prepaid Cards & FAREPAY CARDs

1. Ensure your card is activated before use. During activation you will be prompted to set a PIN for your card.
2. You can access your card number, expiry date and CVV at the card details page.
3. You are ready to shop online anywhere that accepts prepaid Mastercard cards or FAREPAY CARDs.
4. If your card is PAYS enabled, you can add it to either your Google Pays Wallet or your Apple Pays Wallet.

Digital cards

To check if your Mastercard card or FAREPAY CARD is PAYS enabled, login to your account and access Your card information. Information will appear under your card details.

If your card is PAYS enabled, you can simply add it to your Google Pay or your Apple Pay Wallet.

1. Locate the wallet app on your smartphone (most modern tablet and phone devices have the app already installed) then enter your card information. The app allows you to store multiple cards. When adding your card, you will need to follow a few prompts within the App Pays Wallet to authenticate you as the owner of the card. These steps are dependent on the App Pays Wallet you are using.
2. You can pay pass or wave your phone over the contactless terminal to make instore purchases or tap on or off transport services.
3. You can also use your PAYS wallet to make purchases in specific apps.

More information can be found here for Apple Pay or Google Pays Wallet.